Services, Shipping and Currency
Our currency is the Swiss Franc (CHF). We accept PayPal, Visa and MasterCard.
Because we are mainly producing in Switzerland we ship all products from here. Shipping within Switzerland is free. For all other countries we levy a flat rate of 6 CHF.
Shipping outside of Switzerland can take from 7 to 14 days or even more because of the customs clearance and we are very sorry if this is happening, but we don’t have any influence on that. If there is a major delay please contact us via the contact form. We will always do our best to help you.
We also offer a 1 month money back guarantee. If for any reason you are not satisfied with your goods, we will refund the price of the goods without any reason. The term of right of rescission starts after You or somebody else is receiving the ordered goods. You will be responsible for the shipping costs from your address. To cancel your order you must advise us by email. We can provide a German postal address if necessary and if sending it to Switzerland is generating higher costs. To refund the costs of the goods, we will need Your name, Your order number and Your bank details. After receiving the returned good we will immediately refund the money.